Renewal RadarNo renewal is ever a surprise.
It tracks every renewal against the runway a save actually needs and escalates on risk rather than on the contract date.
Three ways a renewal is lost before the conversation starts.
The calendar drives the call. The conversation opens sixty days out, which is thirty days after the customer decided.
Every account gets the same runway. A one-year enterprise renewal and a monthly seat expansion are worked to the same schedule.
The owner is assumed. Everyone believes someone is on it, and the account finds out that nobody was.
A rolling renewal view driven by risk, not by date.
- Tracks every renewal against real runway, how long a save has historically taken for an account like this one
- Escalates on signal, not on the calendar, a wobbling account surfaces in week six, not week fifty
- Names an owner and an escalation date, so the account belongs to a person and a moment
- Shows what changed since last week, so a stable account does not consume the same attention as a slipping one
It runs on read-only access to your systems of record until you widen it. Every action it takes is logged with the reason behind it.
Three things look different the week after it ships.
It runs against your last twenty renewals before it escalates a live one.
Renewed, churned and the ones that were saved late, labelled by your team, run twice so the result is provably repeatable.
Below it, or on any unsafe action, it does not ship, and we tell you exactly why. You get the score as a document. The fee buys the truth, not a pass.
One of two systems in CS Operations.
CS Operations
Where retention is measured. Two systems surface risk early enough to act on.
See the domainChurn Signal Watchtower
A renewal conversation is only early if a signal made it early.
Read moreBoard Report Engine
Renewals and churn are half of the NRR line the board reads.
Read moreArticles behind this system
Median Gross Retention Is 91%: The Best Churn Prediction Tools for SaaS, and When a Health Score Rebuild Is Enough
Best churn prediction software for SaaS compared: Gainsight, ChurnZero, Vitally, Planhat, Totango, HubSpot, and when a health score rebuild is enough.
Read the pieceRevOps Leaders Say 26% of Revenue Leaks Away: Revenue Leakage Detection Tools Compared, Software, Audits and Custom Builds
Revenue leakage detection tools compared: billing software, leak-detection apps, CRM platforms, audits and custom builds. What each sees and costs, 2026.
Read the piece35% Success on Multi-Turn CRM Tasks: From Static Workflows to Agentic Orchestration, the Decision Framework for RevOps Leaders
When should a RevOps workflow be an agent? Score it on branching, data volatility and reversibility, then use rules, a model step or an agent.
Read the piece80% Have Seen Agents Take Unintended Actions: Governance for Autonomous GTM Agents, the Guardrails, Approval Gates and Audit Trails That Don't Slow Agents Down
Scoped permissions, action caps, decision logs, rollback and policy-based approval gates: AI agent governance for sales that doesn't slow agents down.
Read the piece57% of Directors Can't Find the Key Message: Board-Ready Revenue Reporting a CRO Can Deliver in 90 Minutes
57% of directors can't find the key message in board papers. A 90-minute board revenue reporting structure, and what to automate vs. hand-build.
Read the pieceCAC Payback Has Stretched 12.5% Since 2022: CAC Payback Benchmarks by Funding Stage, and the Payback Context Grid That Tells You Whether Yours Is a Real Problem
Median CAC payback is up 12.5% since 2022. Read yours by funding stage, ARR band and GTM motion, and learn when a long payback signals a real problem.
Read the pieceOnly 45% of Sales Leaders and Sellers Have High Forecast Confidence: A Proposed Methodology for Scoring 45 GTM Metrics
A proposed 45-metric GTM diagnostic: domain scores, weights, gates and the weakest-domain constraint. Distinct from the free twelve-question score.
Read the pieceOnly 15% Are Even Considering Fully Autonomous Agents: Human-in-the-Loop Design for Revenue Agents and the Risk-Reversibility Matrix That Decides Where a Rep Stays
Gate AI sales agents by what an error costs and whether it can be undone. The risk-reversibility matrix, reference architecture and build sequence.
Read the pieceOnly 29% of Apps Are Connected: Choosing Between iPaaS, Reverse ETL, and Custom Middleware for GTM Data Movement With a Four-Axis Decision Matrix
iPaaS vs reverse ETL vs custom middleware for GTM data: a decision matrix on volume, transformation, latency and team capacity, with honest trade-offs.
Read the piece95% of Enterprise GenAI Pilots Show No Measurable P&L Impact: The Nine Systems Framework, a Map of Every System a Modern Revenue Engine Needs
Map nine revenue systems across four domains, trace their dependencies and choose what to build first from a dollar-priced diagnosis.
Read the pieceMedian NRR Is 101%: Renewal and Expansion Automation That Sees the Account Turning, and the NRR Early-Warning System That Lives Inside Your CRM
Churn and expansion show up months early in usage, tickets and champion changes. Build an NRR early-warning system in your CRM with owned alerts.
Read the piece37% of CRM Teams Say Bad Data Costs Them Revenue, Few Can Say How Much: The Revenue Leak Ledger, a Framework for Pricing Every Gap in Your GTM Engine
Turn a list of GTM problems into a ranked, dollar-priced ledger: leak, evidence, recoverable impact, confidence and the system that fixes it first.
Read the piece56% of Territories Run Out of Balance: The Ownership Rule Engine for Automating Territory and Account Assignment at Scale
Automate territory and account assignment with hierarchical rules, governed overrides and an audit trail, so sales ops stops reassigning records by hand.
Read the piece957 Apps, One System of Record: RevOps Architecture Patterns, Hub-and-Spoke vs. Event-Driven CRM Design
Hub-and-spoke or event-driven CRM design? Compare latency, consistency and debuggability, and use a decision rule based on tool count and data freshness.
Read the pieceThe Average CRO Lasts 1.8 Years: Designing a Lead-to-Cash Data Model That Survives Three Reorgs
A lead-to-cash data model that survives reorgs: hard-code identifiers, canonical records and history; configure territories, segments and routing as data.
Read the piece76% of CRM Users Say Most of Their Data Is Wrong: Auditing CRM Data Quality With the 45-Metric Framework Behind a Real GTM Health Check
A CRM data quality audit framework in 45 metrics across data quality, process health and system coverage, plus scoring that ranks defects by cost.
Read the pieceIs this the system that costs you the most?
Renewal Radar is one of nine. The Revenue Leak Report says which leak is largest in dollars, so you build the one that pays for itself first instead of the one that sounds most urgent.
- Every leak quantified in dollars
- An Operating Map naming the sequence
- Yours whether or not you build with us
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