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Healthcare

Stop losing patients
between the referral and the first visit.

A referral that never books, or a new patient who gives up on intake, is care that doesn't happen and revenue that doesn't arrive. We find those leaks in your front office and fix them, one at a time.

Sound familiar

If you have said any of these in an operations meeting, we should talk.

We get referrals that never turn into a first appointment.
New patients wait too long to hear back from us.
No-shows leave holes in the schedule every week.
Our front desk spends the day on the phone and in spreadsheets.

Said yes to any of these?

Book a 30-minute call
Where the money leaks

Where healthcare revenue leaks

01

Referral leakage

Referrals arrive by fax, email and phone, and some are never followed up.

02

Slow intake

New patients wait days for a call back and book somewhere else.

03

Empty appointment slots

No-shows and late cancellations are rarely refilled in time.

What we build for it

What we build for healthcare teams

  • Every referral followed up
    Incoming referrals logged in one place and assigned to a person, with a deadline the system watches.
  • Faster replies to new patients
    New enquiries answered quickly, with a person approving anything beyond scheduling.
  • Schedule gaps refilled
    Cancelled slots offered to patients on the waiting list, within the rules your team sets.
Trust

What we touch, and what we don't.

Front-office work only: clinical decisions stay with your clinicians
A signed Business Associate Agreement before we touch any patient information
Read-only access until you approve a change
Every action the system takes is logged and open to you
How it works

We find it. We fix it. You run it.

We find itThe Revenue Leak Report. Three weeks with read-only access. Every leak priced in dollars, and the first fix named.
We fix itOne system, built inside your tools in about eight weeks and tested on about twenty of your own past cases.
You run itWe train your team and leave a written runbook and a one-switch stop. Want us to keep running it with you? You can. You don't have to.
Proof

If it doesn't work on your data, it doesn't go live.

85%Pass mark

We don't have client results in this industry yet, and we won't pretend otherwise. What we can show you is how every system is tested before it touches a live record.

See an example test report

The money is already yours.
Let's stop losing it.

Book 30 minutes with the engineer who would do the work, not a sales rep. If there is nothing worth fixing, we will say so.